You Never Navigate a Claim Alone
When a claim happens, you shouldn’t have to navigate it alone. Every IOA client has direct, unlimited access to a dedicated Claims Advocate — an experienced, licensed claims adjuster who provides updates, works with carrier adjusters, and advocates for the best outcome across any line of coverage.
Your Claims Advocate Provides
- Claims Updates & Strategy — Ongoing status updates and unlimited access for general questions and claims resolution strategy discussions.
- Carrier Coordination — Direct engagement with carrier adjusters to keep claims moving and advocate on your behalf.
- Technical Expertise in Coverage Interpretation — Reservation of rights or disclaimers of coverage, settlement evaluations, litigation strategies, and opinions on statutes, rules, and regulations to avoid penalties and fines.
Unit Stat Card Audit
Completed prior to Experience Modification bureau reporting, this audit focuses on claim mitigation and closures to protect your organization’s assets and keep your mod as low as possible.
Cost-Cutting Claim Resources
- Transitional Duty Program — Return-to-work strategies that reduce lost-time costs.
- Medical Questionnaires — Post-offer documentation that protects against pre-existing condition claims.
- Waivers — Tools that limit exposure where permitted by law.
